Communication In Chinese Offices How Desire for harmony affects business communication - unlike the Western communication goal of clarity, Chinese communication treasures politeness, the ability to communicate a message without disturbing harmony.
China Has Changed: The Chinese Have Not The difference between what Chinese do and how they do it. - China has experienced so many changes since I first arrived in 1985 that it is easy to make the mistake of assuming everything about the Chinese has changed. While so much of what Chinese do, from types of business ralationships allowed to fashion and food habits, has changed, how Chinese communicate and build relationships have not changed hardly at all. (contact us for your copy)
Can Chinese Think? Why a Confucian Education is Bad for Modern Business (contact us for your copy)